Your HR
Questions
Answered

You have questions, we have answers.

We get it, not everyone knows everything about HR. Unless you’re Kustom HR. Our team can save you time, money and all the headaches.

Here at Kustom HR, we have a deeper understanding on how to leverage PEO’s and get the most for your business, no matter the situation. With decades of HR industry experience managing risks and reducing costs, we guarantee unparalleled expertise as we craft the solution that’s perfect for you and your company. No matter the questions, we got the answers. Let’s start answering yours.

Frequently Asked HR Questions

It’s simple. A PEO is about handling the basics—payroll, benefits, compliance. Fractional HR, on the other hand, is about transformation. It’s hands-on, it’s personal, and it’s designed to fit your unique business needs. We don’t just check boxes; we craft the employee experience from onboarding to policy development, so your company thrives, not just survives.

We’re not here to replace, we’re here to elevate. Our Fractional HR team works seamlessly with your PEO. We remove the friction of administration, streamline onboarding, compliance, and the daily grind, while your PEO handles payroll and benefits. It’s a powerful collaboration that lets you focus on what matters: growing your business.

Numbers matter. While traditional PEOs spread their teams thin, we flip the script. With a Fractional HR service, you get a dedicated, focused team that provides the kind of attention you deserve. One HR director for every handful of clients—not hundreds. That’s how we deliver faster, smarter, more personalized solutions. It’s about depth, not just scale.

You’ll receive a detailed review of your current PEO arrangement, including a line-by-line analysis of your invoice, benchmarking against both PEO and non-PEO options, identification of hidden profit centers and margins, and clear recommendations on whether to stay, renegotiate, replace your provider, or exit the PEO model altogether. We can also provide negotiation and implementation support if changes are needed.

Our approach is all about maximizing your budget by eliminating the excess. We reverse-engineer every PEO contract to fit your business needs perfectly, focusing on carving out hidden fees and unnecessary costs that often get buried in standard agreements. Whether you stay with a PEO or move to a non-PEO solution, we’re agnostic in our process. The end goal is to deliver a solution that saves you significant dollars without sacrificing service or flexibility. We make sure every dollar you spend goes where it truly matters, giving you leaner, more efficient results.

We take care of it. All of it. Our Fractional HR team manages the entire onboarding process, removing 90% of the workload from your plate. We ensure the details are seamless, the paperwork flawless, and we act as your advocate to handle any issues. You get to focus on building your team, not the paperwork.

Compliance isn’t a chore—it’s the foundation of your business. We’re always ahead of the curve, monitoring every regulatory change, every detail, ensuring you’re always in the clear. Our team makes sure you’re compliant, informed, and proactive. No headaches, no surprises—just peace of mind.

We don’t just offer HR services—we deliver transformation. Our approach is high-touch, personalized, and focused on your business like no one else can. We blend cutting-edge HR expertise with real-world insights to deliver tailored solutions, all while keeping costs lean.

Change doesn’t take long. You’ll see the difference almost immediately—your admin headaches start to fade, your HR processes become streamlined, and your employees start to feel the impact.

Managed payroll services give your business hands-on support for payroll processing, payroll administration, employee deductions, direct deposits, tax withholding, payroll reporting, and employee payroll questions. Instead of managing payroll internally, Kustom HR handles the details so your team can stay focused on running the business.

Kustom HR’s managed payroll services include payroll preparation and processing, new hire payroll setup, employee payroll changes, garnishment tracking, deduction management, payroll audits, final pay processing, payroll reporting, and support for payroll compliance requirements.

Managed payroll services reduce the day-to-day administrative work that often falls on owners, office managers, finance teams, or HR staff. By outsourcing payroll processing, payroll reporting, employee payroll changes, deductions, and paycheck questions, your internal team gets time back without losing visibility or control.

Yes. Kustom HR helps businesses stay on top of federal, state, and local payroll requirements, wage and hour compliance, payroll recordkeeping, tax filing coordination, and payroll documentation. This helps reduce risk while keeping payroll operations organized and accurate.

Most payroll software still requires your team to manage the process, enter changes, review details, answer employee questions, and catch issues before payroll runs. Kustom HR provides managed payroll support from real payroll specialists, giving your business the people behind the process, not just the platform.

Yes. Kustom HR supports payroll administration for businesses with hourly employees, including time approval workflows, earnings and deduction management, payroll validation, and accurate payroll processing. Once managers approve hourly employee time, our team handles the rest.

Download A CFO’s Guide to Smarter PEO Negotiations