Underperforming PEO for a Healthcare Marketing Agency

Background

The client’s current PEO was underperforming with high increases, poor service, and poor invoice transparency.

Mission

• Elevate client satisfaction with Kustom HR dedicated team
• Analyze current agreements
• Identify opportunities to reduce budget and improve workflow

HR X-Ray

• Discovery Meeting
• Customize client scope of work
• Data collection

Evaluation

• Handpicked benefit agency / HCM partner to best match client
• Engaged compatible PEO’s suited to maximize impact
• Conduct audit comparing all proposals
• Ensure fair financial comparison
• Disclose vendor specific nuances