Customized Fractional HR Services providing Greater
Value. Alignment. Transparency. Savings.

Our Mission is to deliver a new standard of fractional HR service to the small business community. Replacing call centers with human interactions and bringing clarity to hidden fees. 

We are uncaptured.

Kustom HR is vendor agnostic by design. Our open architecture model ensures alignment between our business and your goals. This allows us to provide a new standard of HR consulting services, customization, and transparency to the marketplace.

Why Us?

We are raising the bar.

Our model will provide a fixed fee, fractional HR service team agnostic of your payroll, benefits, and insurance providers. While onboarding, our team will tailor a service plan to your goals, providing the services you need without unwanted disruption. This maximizes our impact on the HR services that will drive meaningful results for your business and excludes the ones that won’t.

We are innovative.

Our team is made up of industry veterans who have been serving small businesses for decades. Unsatisfied with the status quo, we adopted an old-school approach to our fractional HR service model, replacing call centers with meaningful human interactions. In addition to our HR consulting services, our advisory team can source the best insurance solutions, technology, and PEOs the market offers. We will leverage 30 years of experience to evaluate and negotiate the most meaningful solutions to your business.

Our Services

Fractional HR Services

    • Identify meaningful KPIs to measure HR’s impact on the business.

    • Our team will partner/integrate with your benefits broker and serve as your employees’ point of contact for benefit claims and enrollment questions.

    • Analyze benefits, salaries, and wages against the market.

    • Guide the organization in developing a compensation philosophy.

    • Provide guidance on best practices for variable compensation or commission plans.

    • Develop, review, and update employee handbooks.

    • Ensure proper federal, state, and local notices are provided to employees.

    • Evaluate document retention policies.

    • Provide anti-discrimination and anti-harassment training.

    • Review FLSA compliance, non-exempt vs exempt.

    • Design employee engagement surveys.

    • Evaluate employee engagement survey results.

    • Provide guidance on action items and communication plan to share survey take-aways with employees.

    • Answer employees’ policy and procedure questions.

    • Assist with responding to employee concerns or grievances.

    • Coach managers on handling difficult conversations, including terminations.

    • Review, and make recommendations for, internal communications strategy.

    • Coach managers on providing timely, effective feedback.

    • Develop a performance review cycle that supports employee growth and is aligned with business objectives/needs.

    • Guide managers and employees in goal-setting.

    • Prepare performance improvement plans.

    • Create job descriptions.

    • Develop employee value proposition.

    • Evaluate, and make recommendations for strengthening, employer branding.

    • Provide interview training covering legal pitfalls, candidate experience, and skills evaluation.

    • Review hiring process and identify opportunities to optimize.

HR Advisory

    • Our team leverages decades of industry experience to negotiate on your behalf.

    • Our industry experts will evaluate your benefits, identify hidden fees, and source competitive solutions across open market and PEO that align with your business goals.

    • Artificial Intelligence & Automation

    • Digital Workplace

    • Employee Experience

    • Employee Wellness

    • Flexible or Hybrid Work Strategies

    • Skills Based Hiring

    • We will identify, screen, and introduce you to top talent for your key leadership roles.

    • We continually evaluate and add trusted partners to support your needs across accounting, business insurance, financial advisors, HRIS and HR technology, health & wellness benefits, legal, payroll, PEOs, and recruiting/staffing.

Our team

Fred Karamanol
Chief Executive Officer & Founder

  • Fred has spent the last 15 years in the HR outsourcing industry helping hundreds of clients manage risk and reduce costs. The last 12 years he spent at a nationwide publicly traded firm winning countless awards and building deep relationships. His passion to solve client problems became his calling and led him to create Kustom HR. His vision to provide a higher standard of HR service allows him to be more impactful on the big issues his clients face. After work he loves spending time with his family, is an avid runner, and enjoys playing golf.

Glen Wilson
Chief People Officer & Cofounder

  • Glen has two decades of human resources experience that spans startups to mid-size organizations. He has a breadth and depth of experience across benefits, compensation, compliance, talent acquisition, and performance development. Glen has built and scaled HR departments and partnered with executive teams to build awarding-winning cultures. He has a track record for increasing ROI on HR spend, reducing turnover, developing leaders, and helping organizations scale. Glen has a master’s degree in Human Resources Management as well as certifications from SHRM and HRCI. After work, Glen enjoys spending time cooking with his wife and smoking meats, chasing after his two young kids, long walks with his rescue dogs, and workouts at Orange Theory.